Terms and Conditions
Welcome to Krevon Realm, operated by Krevon Realm FZ LLC. At Krevon Realm, your satisfaction is our priority, and we’re here to ensure a seamless shopping experience. By using our website (krevonrealm.com) and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General
These Terms and Conditions cover how you use Krevon Realm FZ LLC’s website (krevonrealm.com) and buy our products or services. By visiting our site or placing an order, you agree to follow these rules.
2. Orders and Payments
- All prices are in UAE Dirhams (AED) and include 5% VAT as required by UAE law.
- You can pay with credit/debit cards (Visa, MasterCard), Direct Bank Transfer, or other secure methods shown at checkout.
- Orders depend on stock availability. We might cancel or reject an order if items are out of stock, there’s a pricing mistake, or we suspect fraud. We’ll let you know right away if this happens.
- We’ll start processing your order once your payment goes through.
3. Shipping and Delivery
- We only ship within the UAE.
- Orders under AED 100 have a flat AED 15 shipping fee (including 5% VAT). Orders over AED 100 get free standard shipping.
- We aim to deliver in 3–5 business days using couriers like Aramex or Emirates Post. Delays can happen, and we’re not responsible for them.
- Once your order is delivered to your address, you’re responsible if it gets lost or damaged.
4. Product Information
We do our best to make sure product descriptions, images, and prices are correct. If there’s a mistake, you can return the product according to our Return and Refund Policy.
5. Intellectual Property
Everything on our website, like images, text, and logos, belongs to Krevon Realm FZ LLC or its licensors and is protected by copyright and trademark laws. You can’t use it without permission.
6. Limitation of Liability
Krevon Realm FZ LLC isn’t responsible for any indirect, incidental, or consequential damages from using our website or products, unless UAE law says otherwise.
7. Governing Law
These terms follow the laws of the United Arab Emirates. Any disputes will be handled in the courts of Ras Al Khaimah, UAE.
8. Changes to Terms
We might update these Terms and Conditions from time to time. The new version will be posted on our website, and by continuing to use it, you agree to the changes.
Contact Us
Got questions about these Terms and Conditions? Feel free to reach out:
- Email: support@krevonrealm.com
- Phone: +971-557370937
- Address: Krevon Realm FZ LLC, FDBC2436, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Thank you for choosing Krevon Realm!
Last Updated: May 2, 2025